FAQ / Help


FAQ / Help

 
10 October 2012
my question is not here.....
 
If you cannot find an answer to your question or would like us to add your question , please contact us.
 
 
05 July 2012
Is there minimum delivery?
 
If you are in a free delivery area (i.e., you put in your post code and the shipping comes up as $0.00), there is a $40 minimum for that free delivery. Free shipping areas are in and around Sydney metro area to:the Blue mountains, Palm beach, The Shire. If you are unsure, or your post caode doesn
 
 
19 May 2012
How long do the treats last?
 
The treats last approx 6 months out of the sun and under 20o C
 
 
19 May 2012
How long do the Main Courses last?
 
The Main Courses are frozen and have a best before date of 6 months from making.
 
 
19 May 2012
How do I store Sassy Treats?
 
Please handle the Treats as you would a potato or a chocolate biscuit- cool and out of the sunlight.
 
The Main Courses are frozen within the same day of manufacture so once defrosted, please consume within 5
 
 
19 May 2012
Is there an interstate minimum?
 
There is no minimum for treats to be delivered, only weight determined postage.
 
There is a minimum for ordering Main courses.
 
A Small box of Main C
 
 
19 May 2012
What if I’m not home for delivery?
 
Your order will be left in a foam box so it stays fresh for your return. We must be able to leave your box SOMEWHERE, so if you have a security building- consider having your order delivered to your work, the local cafe or a neighbour...
 
 
19 May 2012
How do I dispose of the packaging?
 
The Treat packaging is made of biodegradable cellophane and paper so recycle appropriately.
 
The Main Course containers can be recycled by Sassy Treats if the containers are clean of all labels. Otherwise pl
 
 
19 May 2012
How much should I feed my pet?
 
Cats will eat 1/3 – ½  a container a day.
 
Small dogs will eat between ½ and one small container a day.
 
Medium dog will eat
 
 
19 May 2012
Where can I get sassy Treats?
 
Sassy Treats is available on line and delivered to your door, or you can visit our store which we now share with our human cafe business Butch Foods. (Dogs very welcome!)
103 Church St Camperdown 2050.